Refund in case of cancellation

Will I receive my money back if I cancel? #

There are 2 types of cancellations in this case:

Cancellation by the provider #

Was the cancellation done by the provider? Then you will receive your payment back within 48 hours after cancellation.

Cancellation as a guest #

If you as a guest have canceled the reservation and have already made the payment, there is no right to a refund. When placing a reservation you have 48 hours to change your mind before you actually make the payment.

Reserved and change the reservation date? Look here for more information about it change a reservation date.