Information center

Communicate with a provider

How do I communicate with a provider? #

It is always useful to communicate with the supplier about the check-in, location and a possible pick-up service at the airport.

When you click on the item you're interested in, you can scroll down and you'll see the provider's profile at the bottom right and there's a 'Send message' button. Click on this, and type your message. You can then send the message by clicking on the 'Send' icon and the provider will receive a notification. For example, it is possible to communicate with each other before your reservation to coordinate everything.

View all (previous) communications? #

Then go to 'Messages' in your account. Here you will find all correspondence with providers.